Pixord Video Server User's Manual

Pixord 4000/2000/1000 Internet Video Server (“Pixord IVS” here and after) is an Internet-based digital video server, capable of connecting 4/2/1 channel(s) of video sources to distribute their compressed live video into Intranet-Internet through Ethernet connection.

Pixord IVS is a self-contained Web Server, so users could access the Camera Server just browsing website over Internet using standard browser such as Explorer^TM or Netscape^TM, and do all the management, configuration, and monitoring easily.

Pixord IVS contains image compression chipset that is capable of delivering standard JPEG, MJPEG, and real-time video into limited network bandwidth.

Ø Advantage Features

l Self-Contained HTTP Web Server providing Internet capability

l IP assignment via ARP/Web Page easy to install for users

l JAVA-based web page providing maximum platform compatibility

l Active-X control for Internet Explorer ^tm providing maximum performance.

l Motion Detection / Date / Time / GPIO Input for event trigger

l Email / FTP / Internal Buffer Storage / Relay Out for event action

l 3- layer User Security Control

l Remote Upgradeable firmware and user content pages via FTP

l Server operating control through CGI base script easy for users to integrate the application for users.

l Green power, fan less, hardware watchdog providing robustness system in critical environment

II. Physical Connections

Ø Front Panel

l POWER/STATUS LED

Power On: constant red.

Emergency factory default (appendix C): Blinking orange (i.e. red mixed with green).

l NETWORK LED

Network Link (connected): Constant red.

Networks have activities: Blink red.

Data sent out from server: Blink green.

Network disconnected: Constant slow blinking green.

Upgrading software (appendix A): Constant slow to fast blinking of orange.

Ø Rear Panel

l Camera1~4: Pixord4000 with Four BNCs for video signal input, Pixord2000 with Two BNCs for video signal input, Pixord1000 with one BNC for video signal input.

l DIP Switch 1~4: Four segments of 75Ω impedance match switch, switch 1 match to camera one and so on. Switch to “on” position when peer-to-peer connected with Cameras or other sources. Set to “off” position when video source paralleled with other 75Ω load (e.g. TV, VCR).

l Com1 (DTE DSUB 9 pin Male connector): capable of connecting to system console(default), or to external modem (optional). Signal description in Appendix E

l Com2 (DCE DSUB 9 pin Female connector): capable of connecting to PTZ devices, this port shares same electrical signal path with RS-485 port(Appendix E), so it will be disabled when setting to RS-485 mode.

l IO Terminal Block: See Appendix E for detailed description

l Ethernet: Standard IEEE802.3 10 Base T port

l AC 9V: AC Power input, specification with 9V AC 1A

III. Installation

Ø Connect Pixord IVS

1. Ensure the Pixord IVS is in power-off state.

2. Ethernet cable: Connect Pixord IVS to your network using twisted pair (CAT5) terminated with a standard RJ-45 connector. It is capable of connecting to network hub/switch if using standard pass through cable. Or use crossover cable being connected directly to PC.

3. Video cable: Pixord IVS supports up to four coaxial/BNC connected video sources; Connect the video output of your camera using standard 75Ω coaxial cable, terminated with a BNC connector. If you need to connect to other 75Ω load (e.g. connect TV set, VCR, etc, through T-type BNC connector) at the same time and get the correct video quality, you must switch the corresponding 75Ω switch to “off” position.

4. Ensure you power supply adapter specification (Input AC 110V or 220V, Output AC 9V 1A) matches to your power line, and connect the power supply to the camera server.

5. Check the power LED (red) is constant lit, and the network LED (display link status) should light up (red) less than 10 seconds if your network connection is correct.

Ø Assign IP Address using ARP

Note before IP assignment:

l Make sure the camera server is powered on and connected to the network correctly.

l Obtain a unique IP address from your network administrator.

l MAC Address: Each Pixord IVS has unique Ethernet address (MAC address), which is recorded as 12 digits serial number in labeled at the bottom side of camera server (e.g. 000429xxxxxx).

l Following examples, we will use PC with IP address 192.168.0.1, and going to setup Pixord IVS server to IP address 192.168.0.200 of which MAC address is 000429000150. Do not use those addresses featured as examples in this document, and always consult your network administrator before assigning an IP address.

l The IP address assigned to Camera Server shall be the same IP domain (presented as the same subnet mask) with PC IP address. In our case, PC IP address is 192.168.0.1, and Camera Server is 192.168.0.200, so the subnet mask shall be 255.255.255.0. If PC subnet mask is 255.255.255.128 or higher, then the domain can’t cover 192.168.0.200. So the setting won’t take effective.

1. In Windows, open DOS window.

n Enter DOS by <Start→Program→MS-DOS Prompt>

2. Ensure the IP address assigned to Pixord IVS doesn’t occupy by other Host.

n In DOS window, to enter command <ping 192.168.0.200>, shall get “time out” message

C:\>ping 192.168.0.200
Pinging 192.168.0.200 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.0.200:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\>

l Enter command <arp –s [Pixord IVS IP Address] [Pixord IVS MAC Address]>

n In DOS, enter “arp –s 192.168.0.200 00-04-29-00-01-50”

l To enter command <ping –t [Pixord IVS IP Address]> shall get a constant reply after 3~4 timeouts. And, press CTRL-C to exit pinging.

n In DOS, enter “ping –t 192.168.0.200”

C:\>arp -s 192.168.0.200 00-04-29-00-01-50

C:\>ping -t 192.168.0.200

Pinging 192.168.0.200 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.0.200: bytes=32 time=5ms TTL=255
Reply from 192.168.0.200: bytes=32 time=4ms TTL=255
Reply from 192.168.0.200: bytes=32 time=4ms TTL=255
Reply from 192.168.0.200: bytes=32 time=4ms TTL=255

Ping statistics for 192.168.0.200:
Packets: Sent = 7, Received = 4, Lost = 3 (42% loss),
Approximate round trip times in milli-seconds:
Minimum = 4ms, Maximum = 5ms, Average = 2ms
Control-C

C:\>

l Complete Setting, and verify the installation. Open your web browser (e.g. Internet Explorer), and enter the IP address in the Location/Address field, and then the Pixord IVS video home page will be opened.

n Enter “http://192.168.0.200” in Location/Address field of Internet Explorer, then the Internet live video can be opened.

IV. Pixord IVS Home Page

Ø Browsing Video Home Page

l Video ALL: Display four video sources simultaneously.

l Video Source 1,2,3,4 selection: Select one of four video sources separately.

l Video Size 1X, 2X, 4X selection: Change video size for selected video source. Where:

n 1X: QSIF (176 horizontal by 120 vertical)

n 2X: SIF (352 horizontal by 240 vertical)

n 4X: FULL (704 horizontal by 480 vertical)

l Snap Shot: Take a picture from viewing video.

l Advance Function: Click to Administration page of Pixord IVS.

V. Pixord IVS Administration Page

Ø User Configuration

l Pixord IVS provide 3- layer user security control as below:

“Open for All” is factory default when no user enters in User Configuration, and it allows any user to monitor and configure the camera server across Internet.

“Restricted User” is the user in User Configuration without administration permission, And, the user can be configured to have limited permission to see video, for example, “capable of seeing only video source one, (not to see 4 split video) and allowed to change video size, etc”.

“Administrator User” is the user in User Configuration with administration permission. And, the user has all permission to operate the camera server. For instance, managing, configuring, or upgrading the software needs the Administrator’s permission.

Append New User

Name

Password

Confirm Password

Permission to:
	Administration
	Change Video Size
	See Video All

	Video Source 1
	Video Source 2
	Video Source 3
	Video Source 4

l Append New User

l Name: New user name to login

l Password: Password for above user

l Confirm Password: Type again to confirm password

l Permission to: Indicate above user have any permission to:

n Administration: If no, then can’t enter administration page. Note that the first user shall set and get administration privilege; otherwise, no one can’t get into administration page any more. If this happened, you must use emergency factory default to clean all users.

n Change Video Size, If no, only SIF size is allowed

n See video all: If no, only specified video sources can be viewed.

l Submit to add above new user into list

l Cancel to abort above operation

l No sooner entering submit, than camera server will ask for new administrator to login in.

l Once getting user in list, then could choice users in list selector to make modification (update), or remove specified user.

l Click “Save Changes” bottom if needed for existing data changed in Camera Server when power off.

Ø Video Server Setting

l Name: Specify server name.

l Owner: Specify server owner.

l MAC Address: Display MAC address information for this camera server, it’s read only.

l Firmware Version: Display firmware version information.

l Language: Alternative language option. Users may change the language of web content for different application.

l Display Logo check box and File Name field: Administrator may choose to turn the Pixord Logo off, then a completely different home page is displayed without Pixord logo. Furthermore, administrator may put his own logo with his own file name to replace the Pixord logo. Please refer to appendix A for detail to upgrade the contents.

l Time Stamp and Text Option:

n To display the Time Stamp, just click on the Display Time check box.

n To display text block, just click on the Display Text check box, and fill in the text string to display.

n To change the location of Time/Text, just fill in the X and Y coordinate.

Note: The maximum display block area (Time + Text) are 12X4 characters. String length more than 12 will feed to next line. Totally 4 lines are available, but more than 4 lines will strip off.

l Click “Save Changes” bottom if needed, for existing data changed in Camera Server when power off.

Ø Clock Setting

l Pixord IVS built in real-time clock provides accurate date/time of system even when power off.

l For different time zone or long period operation, you may need to adjust the clock, just enter Time and Date information then click Submit will update system date/time.

l Click “Save Changes” bottom if needed, for existing data changed in Camera Server when power off.

Ø Network Configuration

l IP Address: Pixord IVS IP address.

l Subnet Mask: Subnet mask of your LAN, note that the IP Address above and Gateway IP Address below should be in same subnet.

l DNS IP Address: Domain name server information to allow Pixord IVS to contact external server with mnemonic domain name (e.g. ftp.pixord.com) instead of numeric IP address (e.g. 211.22.114.178).

l Gateway IP Address: Pixord IVS traffic to Internet should go through Gateway. If not setting this, only Intranet (LAN) can be accessed.

l HTTP Connection Port: Specify the HTTP web server listen port for client (browser) connection, default using port 80 (HTTP standard port), and valid range from 0~65535.

Note:

1. Change the listen port must add a port directive “:” in browser URL in order to get correct connection. (i.e. http://<IP>:<Port> , e.g. http://192.168.0.200:8000 to access Pixord IVS with IP 192.168.0.200 and port with 8000).

2. These features enable user to use Pixord IVS behind NAT or IP Sharing devices which could access up to 65536 Pixord IVS with one IP Address.

3. The factory default won’t change the IP Address and Port setting, so, once you forget the specified port of your Pixord IVS, you must use ARP & Ping (Chapter III) to restore the port setting back to 80.

l Click “Submit” bottom if needed, then Pixord IVS will automatic store the setting and reboot system (within 5 seconds to complete boot sequence) to take the setting effective.

Ø Video Adjustment

l Pixord IVS supports up to four video sources, each source is capable of detecting NTSC/PAL automatically, video signal active/lose, fully automatic (plug & see) and doesn’t need any user configuration.

l To check the video signal active or not: Just check the video icon is connected or disconnect.

n Connected

n Disconnected

l Click the icon, one of four video sources, and it will show live video of that channel. And you can configure the following features separately for each channel:

n PTZ Adjustment:

u Cam[n] Type: To select the PTZ devices. Pixord IVS supports SONY D30, and LILIN Fast Dome Series for firmware version 1.12. Contact your distributor / dealer to get supporting model information of PTZ camera.

u Speed: To select the PTZ speed grade from 1(slowest) to 7(fastest)

u Preset Position/Name: There are 20 records of each individual sources, so users could put their favorite position with catchy name. (Only supported by LILIN fast dome for version 1.12).

u PTZ Panel:

Control the PTZ devices Zoom in/out, Pan left/right, and Tilt up/down.

n Motion Image & Quality Adjustment:

u Display Time Stamp & Text: To turn on bitmap over video just click on the check box, these bitmaps are defined in Server Setting paragraph.

u Motion Detection Scroll Bar: To adjust motion detection parameter, high Sensibility causes event to trigger when slight difference between two consecutive video frames (timing defined with Detect Freq).

u Motion Detection Region Select: Click the regions in video window will show blue blocks, which determine the motion trigger.

u Restore Default: Set back to default value of motion detection parameters.

u Quality Adjustment: Adjust video contrast, brightness, hue, color saturation, and quality. Note that the quality level affects compression ratio and file size of video.

l Click “Save Changes” bottom if needed, for existing data changed in Camera Server when power off.

Ø Miscellaneous Operation

l Factory Default

The Factory Default retrieves all except network setting.

Note the factory default just recovers the working setting but doesn’t save to permanent memory (will be back to previous setting after boot). If you want to change the boot setting, you must set Save As Boot Default below.

l Save Changes

Save the working setting to permanent memory, and it will retrieve after reboot.

l Reboot System

Force camera server to reboot.

l Live Video

Redirect browser back to video home page.

VI. Event Manager

Application developers wish to have different level of customization within their own application, which may be built through event manager. And, the event system provides several trigger sources and action types which allow administrators to record the emergency images, such as Motion detection, IO control, FTP or EMAIL to outside world. It’s easy to process-- just fill and submit a simple form.

Pixord IVS’s event manager executes event control through programmable Event Scripts, which are combination of several events, and each event works simultaneously. If one of trigger conditions in event script is satisfied, then corresponding action will start to execute accordingly. A comprehensive set of “trigger conditions” and “action commands” allowed to fit in various of application without limitation.

Note: The programmable event script is supported since firmware version 2.0, all model of Pioxrd Video Server (Pixord 4000/2000/1000) and Network camera (Pixord 100/120) are supported. Please check out your currently firmware version from Chapter “V_12 Video Server Setting”.

To start the event manager, simply click Event icon below:

Then will pop up event frame as below:

The event frame mainly separate by upper edit window, middle status box, lower message window, and bottom control icons.

There are two ways to enter the event script, one is using “Script Wizard” which just follow the procedure to fill up few items, will generate and append new script code to edit window, the other one is just edit the form manually, it’s for experience user whom want to deeply control the functionalities of event operation. Please refer to “Event Script Programmers Guide” which could download from http://www.pixord.com for detail syntax and options description.

l Event Script Edit: Text window to enter event script manually.

l Event Status: Indicate the event status which are “Stop Now” or “Start Now” whether the event is running or not.

l Event Auto Start when Power On: Check box to indicate whether the currently event will automatically start up or not when system boot up.

l Message: Window to show the result when below command icon pressed, normally will show “OK”, “Parsing”, “Fail”, Or “Err String” which indicate the syntax error of parsing, and start from the error position in the script.

l Save Script: Command icon to save and parsing currently script in “Event Script Edit” window, it also save the “Event Auto Start when Power On” flag above. If any syntax error detected in parsing stage, the string started from error position will show in “Message” window.

Note: Any changes in “Event Script Edit” window must “Save Script” before “Start Script”, otherwise the new changes will lose and won’t take effective instead of previous unchanged one. Also the changes won’t save into permanent memory unless you click the “Save Changes” button in main Administration panel.

l Clear: Command to clean up “Event Script Edit” window.

l Start Script: Command to start the script execution.

l Stop Script: Command to stop the script execution.

l Script Wizard: Command to start the script wizard, it help user to make simple script automatically by wizard, only partial trigger and action commands supported by wizard, to fully leverage the complete functionalities of event script, please refer to “Event Script Programmers Guide”.

l Set Motion Detection Area: In order to activate the motion detection, you must choice the detection area and start the motion detection script manually or by wizard.

l Help: Script Help which list all the syntax of trigger and action commands.

VII. Appendix

A. Upgrading the Software

Pixord IVS server software is burrned in Flash Memory, a silicon chip that allows to erase and re-written. It provides an easy way to update the software without changing any parts-- just simply load the newest software from network.

The following procedure to update the software:

l Check software version

Enter URL "http://<Pixord IVS IP address>/ver" in your web browser, which will show you the software version.

u Ex: enter "http://192.168.0.200/ver" in Microsoft IE5 URL location, you will see the software version--" Software Version=1.11 Revision 0905.1641 ", which indicates the currently software version is 1.11.

Note: You can also get the software version from Video Server in configurations page.

l Obtaining the software (flash.bin)

The latest version of the Pixord IVS software is free of charge from Pixord or your local distributor. Also you can obtain this software across the Internet. URL: http://www.pixord.com. Please download the latest version from “dealer” page. And consult Pixord or your local distributor to get the login data.

l Upgrade procedure via FTP

1. Download the newest software and unzipped it into your local Driver, for example "C:\temp". And confirm if the "flash.bin" file is existed in this directory.

2. Remove all event setting and Reset the Pixord IVS:

You have two ways to remove the event lists. One is to choose “Event ID” and to use “Remove” icon on “Event” page. The other is to click the “Load Default” icon in configurations page to reset all settings. However, it will not only delete event lists, but also all other settings. Then click the “Reboot System” to restart the camera server, or enter CGI command URL

“http://<Pixord IVS IP address>/control?reboot=1” in your web browser.

Caution: You must remove all event settings and reboot the camera server before doing the following procedures; otherwise some occasional internal conflicts may endanger the Flash devices.

3. Start the FTP session and log in to the Pixord IVS

For example, in our case for Windows98:

u Enter DOS by "start->Program->MS-DOSPrompt"

u Change to the directory where the newest flash.bin exists.

u Start FTP session by enter “ftp <PIXORD IVS IP Address>

u Enter "root" as USERNAME, "pass" as PASSWORD if no user in User List; however, if yes, you have to use your administrator's USERNAME and PASSWORD to login

4. Set FTP to binary mode using the command "bin".

u In FTP session window, Enter "bin"

5. Upload the software into Pixord IVS by FTP "put" command.

u In FTP session window, enter "put flash.bin"

u In FTP session window, enter "bye" to quit FTP session.

6. FTP session may freezed for around 1 minute to transfer and automatically upgrade the software. During that time, Ping the Pixord IVS until get constant reply, which means system has done the upgrading and rebooting, then open browser to verify if the software version has been updated.

Note: If FTP session quits immediately after issued bye command, you should continue pinging Pixord IVS instantly. If Pixord IVS replies to the ping command right after pinging, which means Pixord IVS may not enter the self programming stage, Verify the software version, if not updated, then you should reboot Pixord IVS and back to step 3 to try again

C:\temp>ftp 192.168.0.200
Connected to 192.168.0.200.
220 192.168.0.200    PIXORD FTP server (ARM_BE - V3.0.H) ready.
User (192.168.0.200:(none)): root
331 Password required for root.
Password:           <=enter pass as default
230 User root logged in.
ftp> bin
200 Type set to I.
ftp> put flash.bin
200 PORT command successful.
150 Opening BINARY mode data connection for flash.bin
226 Transfer complete.
ftp: 2097152 bytes sent in 10.11Seconds 207.43Kbytes/sec.
ftp> bye
221 Goodbye.        <=Quit ftp session immediately
                    <=if freezed, open another dos session
C:\temp>ping -t 192.168.0.200

Pinging 192.168.0.200 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.0.200: bytes=32 time=2ms TTL=255
Reply from 192.168.0.200: bytes=32 time=1ms TTL=255
Reply from 192.168.0.200: bytes=32 time<10ms TTL=255
Reply from 192.168.0.200: bytes=32 time<10ms TTL=255
Reply from 192.168.0.200: bytes=32 time<10ms TTL=255

Ping statistics for 192.168.0.200:
    Packets: Sent = 13, Received = 5, Lost = 8 (61% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 2ms, Average = 0ms
Control-C

C:\temp>
C:\>

Note: flash products can become damaged if the updating operation is not performed correctly. So please follow up above procedures carefully.

B. Update custom web pages

Pixord IVS build in web server, the web contents are contained in Flash Memory, as same as software parts, this memory allowed to erased and re-written. It provides an easy way to update the web pages-- just simply load and issue command from network (FTP and Telnet).

Caution: Content page updating is very sensitive to system operation. Incorrect operation may cause system fail to response to any request, The following operations provided here are only for experienced system integerators. Note that consult to your distributor or dealer in advance before doing the content update operation.

The following procedure to update the web page:

1) Clean up system

Before update the pages, make Pixord IVS back to factory default stage, that is to click “Load Default” button, then click “Save Changes” button, and then click “Reboot System” button in configuration page. Keep Pixord IVS in idle state, which stops all video requests from other station.

2) Download complete web pages

For backup purpose, should download the complete built-in contents before update. The pages layout is described below:

1. 3.0.0/WWW: Main video pages include static HTML and JAVA applet.

2. 3.0.0/WWW/images: All graphical files.

3. 3.0.0/WWW/Admin: Administrate pages when user clicks “Configuration” in main video page.

4. 3.0.0/Sys: Video bitmap font file (Time Stamp and Text Bitmap)

5. 3.0.0/public: Internal message files.

Note: When login, root directory is 3.0.0/, do not change any file in 3.0.0/Sys, and 3.0.0/public, because these file are only used internally.

For convenience, some FTP utilities(e.g. CuteFTP, WSFTP) may be useful to download the complete pages.

3) Upload custom web pages

Using FTP utilities to upload the updated/added contents to their original directory, for example, if you wish to change the Pixord banner logo which is “pixord.gif” to custom made “oem.gif”. Prepare your own “oem.gif”, then upload to 3.0.0/WWW/images, and then change the logo file name to oem.gif in “Configuration->Video Server” page.

Note: Any file uploaded to Pixord IVS should set to “binary” mode in FTP utility, otherwise, the file may be corrupted in Pixord IVS.

4) Verify updated contents

After upload the custom pages, open browser to verify the correctness of contents, if incorrect, modify the pages and back to previous step to upload again.

5) Save the changes to flash

Telnet to Pixord IVS, issue command “Up –w” will write the complete content pages into flash.

1. Open DOS window

2. Enter “telnet <IP Addr of Pixord IVS>”

3. Enter “root” and “pass” as username and password

4. Enter “Up –w” to start the content upgrade flash programming. The command is case sensitive, wrong case won’t take effect. About 30 seconds later, Pixord IVS will automatically restart. Then open browser to see the changes.

Note: The limitation of overall size of content pages is about 700K Bytes, any file added/updated plus original downloaded file(~550K Bytes) should not exceed this size, otherwise some files will be truncated or corrupted. If any page corruption happened, you should reload the original binary (flash.bin in Appendix A) in order to recover the couurption.

For example, if Pixord IVS IP address is 192.168.0.200

C:\temp>telnet 192.168.0.200

C:\temp>

Telnet session        çOpen Telnet session

Login: root
Password:              çEnter “pass” as default

Welcome to VidSvr on Telnet ...

IVS> Up –w

Upgrade WWW Pages...    çFreezed here, close and open browser
                                               After 30 seconds to verify the changes.

C. Emergency Factory Default

In certain circumstance it may need to restore the server to it’s initial factory default state. Normally, you could process through web page (Miscellaneous Operation). If users can’t get into web page (e.g. Missing of Username and Password information), then you could use Emergency Factory Default to restore the factory default.

Procedures as below:

1. Turn the power off

2. Connect GPIO Input 4 to Low, which could short the GPIO Terminal block Pin 9 and Pin 10 with small wire or switch.

3. Turn the power on, watch the Power/Status LED, when the Status LED starts to blink (orange), Open the wire or switch that set GPIO Input 4 back to high immediately.

4. Server will restore the factory default and reboot again.

Note: When status LED starts to blink during power up, if doesn’t set GPIO Input 4 back to high within 3 seconds, server will continue the boot sequence and doesn’t retrieve the factory default.

D. Trouble Shooting


Symptoms	Possible causes	Remedial actions
The Pixord 4000/	The IP address is already	1. Disconnect your Pixord 4000/2000/1000
2000/1000 can not	used by another device.	from the net work.
be accessed from a		2. Run the PING utility (as described in
Web browser		PINGing Your IP Address, on page 7)
		and follow the appropriate
		recommendations.
		Note: The assigned IP number can be
		assumed valid if the PING utility returns
		"request timed out" - in which case you
		should set the IP address again, power on
		the Pixord 4000/2000/1000 and then try
		accessing the unit again.

	The IP address is located	Run the PING utility (as described in
	within a different subnet.	PINGing Your IP Address, on page 7). If
		the utility returns "no response" or similar, the
		diagnosis is probably correct. Then you should
		proceed as follows:
		In Windows 95/98 or Windows NT, check
		that the IP address for your Pixord 4000/
		2000/1000 is within the same subnet as your
		workstation:
		1. Click "Start", "Settings", "Control Panel"
		and "Network".
		2. Specify the TCP/IP adapter and click on
		Properties. In Properties, click "IP Address".
		3. Check that the first 3 numbers within the
		IP address of your Pixord4000/2000/1000 matches
		the first 3 of your workstation. If not, your
		Pixord 4000/2000/1000 may be on a
		different subnet and the IP address cannot be
		set from this workstation. You must set the IP
		address for the Pixord 4000/2000/1000
		from a workstation on the same subnet.

	In Windows 95, the ARP	In Windows 95, the ARP command can't be
	table was empty when	used if your have an empty ARP table.
	you tried to set the IP	Type “arp –a” to view the ARP table . If it is
	address.	empty, you must ping an existing unit on your
		network before you can download the IP
		address to the Pixord 4000/2000/1000.

	A programming script	Restore the unit to the factory default settings.
	locks the unit.

E. GPIO and RS-232 Description

The GPIO Terminal Block provides control signal input and output, which including four GPIO inputs, one GPIO output as Relay junction, and one RS-485 port multiplex with COM2.

The two RS-232 ports provide connection of PTZ devices, external modem (optional), and external console to control the server.

See following picture indicate the Pin direction:

l GPIO Terminal Block

Pin	Name
1	EXTVCC
2	485A
3	485B
4	Relay_COM
5	Relay_NO
6	GPIN1
7	GPIN2
8	GPIN3
9	GPIN4
10	GND

Pin Number:

1. External VCC: This pin outputs unregulated 10V when power on with AC 9V 1A adapter, it may be used to drive external relay or sensor which is convenient to install for users.
For rack mount application, it could be connected with external regulated DC 10-24 Volt as system power. In this situation, we must not connect the AC adapter.

Caution: The electric current can’t exceed 200mA when the external VCC outputs to drive external devices. Furthermore, over loading will cause the damage of AC adapter or internal components. If using external DC to input to system as power supply, it must provided in the specifications which regulated DC 10~24V, >10W ; otherwise, it will cause system damaged or malfunctioned.

2. 485A

3. 485B

To connect with external PTZ devices, please contact your dealer/distributor to get the information of the supported PTZ models.

4. Relay_COM

Relay Common point.

5. Relay_NO

Relay Normal Open point. It will set to on (Short with Relay_COM) when set GPIO output high.

6. GPIN1

7. GPIN2

8. GPIN3

9. GPIN4

Photo-coupled GPIO Input 1~4. Input high when opening the connection; input low when sinking more than 10mA or shorting to pin 10 (GND).

GPIN4 is also used for Emergency Factory Default (appendix C).

10. GND

System Ground is also connected to chassis as frame ground.

l RS-232 COM1 (9 Pin D-SUB male connector)

Pin	Name	Dir	Description
1	CD	←	Carrier Detect
2	RXD	←	Receive Data
3	TXD	→	Transmit Data
4	DTR	→	Data Terminal Ready
5	GND	—	System Ground
6	DSR	←	Data Set Ready
7	RTS	→	Request to Send
8	CTS	←	Clear to Send
9	RI	←	Ring Indicator

Note:

1. DIR is DTE (Pixord IVS) relative DCE (External Device)

2. COM1 is purpose to connect with System Console(Default), or External Modem (Optional).

l RS-232 COM2 (9 Pin D-SUB female connector)

Pin	Name	Dir	Description
1	CD	←	Carrier Detect
2	RXD	←	Receive Data
3	TXD	→	Transmit Data
4	DTR	→	Data Terminal Ready
5	GND	—	System Ground
6	DSR	←	Data Set Ready
7	RTS	→	Request to Send
8	CTS	←	Clear to Send
9	RI	←	Ring Indicator

Pin	Name	Dir	Description
1	NC	…	No connection
2	TXD	→	Transmit Data
3	RXD	←	Receive Data
4	DSR	←	Data Set Ready
5	GND	—	System Ground
6	DTR	→	Data Terminal Ready
7	NC	…	No connection
8	NC	…	No connection
9	NC	…	No connection

Note:

1. DIR is DCE (Pixord IVS) relative DTE (External Device).

2. The Pin directions are different between COM1 and COM2 (refer to above Picture), due to their different purposes.

3. COM2 is purpose to connect to external PTZ camera.

4. If selecting to RS-485 mode, COM2 will disable, and the traffic will go through RS-485 in IO Terminal block pin 2 and 3.

F. Specifications

Video Input	Pixord4000	Pixord2000	Pixord1000
	4 Channels	2 Channels	1 Channels
	1.0V(P-P), 75Ω, Composite, BNC, Auto detection NTSC/PAL
Hardware	CPU: 32 Bits RISC Processor ROM: 2M Bytes Flash ROM RAM: 16M Bytes SDRAM Watch Dog: Chip to monitor out tolerance system voltage and abnormal program execution Two RS-232 COM ports One RS-485 port multiplex with COM2 One RJ-45 for Ethernet Two LEDs to indicate network and power/system status GPIO with fully photo-isolated four alarm inputs and one relay output
Network Interface	Ethernet (10 Base-T)
Image Compression	JPEG; Motion JPEG;
Video Adjustment	Brightness, Contrast, Hue, Saturation, Quality Level adjust for individual video channel
Protocols	TCP/UDP/IP, ARP, ICMP, HTTP, FTP, Telnet, SMTP,
Max. Resolution	NTSC: 704x480(Single), 352x240(Quad) PAL: 704x576(Single), 352x288(Quad)
Performance	Video through put:: Up to 30 frames/ second Network through put: Max. up to 800Kbytes/second
Event Trigger & Action	Programmable Event Script with Wizard supported. Triggered by: Time (Frequency) / GPIO Input/ Motion Detection/ Video/ Network Connection/ CGI etc. Action: Store image to internal buffer; FTP image to remote site; E-mail image to specify account; HTTP server push to remote site; relay output to control external devices; etc.
Installation	Assign IP address: using ARP or Via Admin Web Page or IP Installer
Software Upgrade	Local or Remote software up-gradable using FTP Custom web contents updated via FTP & Telnet
System Requirements	Standard browser such as Microsoft IE4.x or 5.x or above, and Netscape Navigator 4.x running on Win95/98/NT, Linux, etc.
Security	Three-layer Password Protection
Operating Temperature	5 ~50 ℃ (40 ~ 125 ℉)
Operating Humidity	20 ~80 %
Input Voltage	AC9V, 1A or DC 10 ~24V, 1A
Power Consumption	<10 watts
Dimension Weight	243 (W) X 44.5(H) X 153 (D) mm 0.93kg,excluding power supply

VI. Event Manager

Symptoms

Possible causes

Remedial actions